Entrance to the parking lot is from the side of Pulkovskoe highway. It is necessary to drive up to the barrier and press the button. The barrier will open. After that you can drive in and stand on any free space.

If you plan to stay with us, parking will be provided free of charge at the rate of one parking space per room. If you need an additional parking space, the cost will be 350 rubles per hour or 950 rubles per day. Free parking is available:

- hotel and apartment residents

- visitors of the restaurant "Danube" (if a check from the restaurant in the amount of more than 1000 rubles is presented at the reception)

- participants of conferences held at the hotel

- visitors to the SPA complex.

Otherwise, parking is available for a fee of 350 rubles/hour, 950 rubles/day.

Yes, our hotel also provides underground parking, the conditions and cost are the same as for surface parking. However, to leave your car in the underground parking lot, you will need to leave your keys for safekeeping at the security desk.

If you want to leave your car in an underground parking lot, you will need to leave your car keys with a security officer. This rule exists so that in case of an emergency the officer can quickly evacuate your car from the parking lot.

If there are no spaces left in the surface parking lot, you may use the underground parking lot, but provided you leave your keys with the security officer.

According to the Decree of the Government of the Russian Federation from 18.11.2020 N 1853 (ed. from 20.03.2024) "On Approval of the Rules for the provision of hotel services in the Russian Federation":

Check-in of the consumer is carried out on condition that the consumer presents a document certifying his identity in accordance with the legislation of the Russian Federation, including:

• passport of a citizen of the Russian Federation, certifying the identity of a citizen of the Russian Federation on the territory of the Russian Federation;
• passport of a citizen of the USSR certifying the identity of a citizen of the Russian Federation until it is replaced by a passport of a citizen of the Russian Federation within the established period of time;
• birth certificate - for a person under 14 years of age;
• passport of a citizen of the Russian Federation certifying the identity of a citizen of the Russian Federation outside the Russian Federation - for a person permanently residing outside the Russian Federation;
• a temporary identity card of a citizen of the Russian Federation;
• a passport of a foreign citizen or another document established by federal law or recognized in accordance with an international treaty of the Russian Federation as a document certifying the identity of a foreign citizen;
• a document issued by a foreign state and recognized in accordance with an international treaty of the Russian Federation as a document certifying the identity of a stateless person;
• a temporary residence permit for a stateless person;
• residence permit of a stateless person;
• temporary identity card of a stateless person in the Russian Federation.

Citizens of the Russian Federation can also check-in to the hotel on condition of identification and (or) authentication using a unified biometric system.

Check-in to our hotel is available 24 hours a day. Standard check-in time starts at 14:00, if you require an early check-in, it is subject to availability and an additional fee of 50 or 100% surcharge.

You can pay for your accommodation directly upon check-in by cash, card or QR code. If necessary, accommodation can be paid when booking through our website or other aggregators, or by invoice directly through the reservations department.

The resort fee is set at the rate of 100 rubles per one day of actual stay in an accommodation facility (hotel, apart-hotel, hostel) from April 1, 2024. The resort fee is charged from individuals who have reached the age of majority and reside in accommodation facilities for more than 24 hours (day). 21 privileged categories of citizens are exempted from paying the resort fee, including veterans, disabled people of 1-2 groups, students of St. Petersburg universities, members of large families and others. If you have a benefit, you must have the original document confirming the existence of the benefit or its copy certified in accordance with the established procedure.

Our guests have at their disposal a spacious restaurant "Dunay" and a 24-hour lobby bar. Guests can make use of the spa complex, concierge services from ordering transfers to any point of the city to purchasing tickets for the main events in the city.

The spa complex is open from 7:00 to 23:00. If you stay at the five-star Hotel Domina Pulkovo, 1 hour of visiting the hydrothermal complex will be included in the price of your stay. Spa programs are available for an extra charge. If you stay in four-star Domina Pulkovo apartments, a visit to the hydrothermal complex is provided with a 30% discount.

We have the opportunity to purchase a variety of spa programs for face and body, including massage. The full spa menu can be found on our website.

You can visit the SPA complex with a child if their height is more than one meter. Children up to 14 years old have a 50% discount for visiting the hydrothermal complex. Unfortunately, we do not have a children's pool.

The Dunay Restaurant opens its doors at 7am for a buffet breakfast. At this time there is also an a la carte menu with various breakfast dishes. From 11am on weekdays and from 12am on weekends until 23:00, the restaurant has an a la carte menu. Orders for hot dishes are accepted until 22:30. The lobby bar is open 24 hours a day.

Room service is available in our hotel, the surcharge for it is 250 rubles. Orders are accepted by phone 3500, Room Service works from 11:00 to 22:30.

Our hotel has a laundry room, services are available for an additional fee, open from 8:00 to 20:00. If you place your order before 10:00 it will be ready by 18:00, if you place your order after 10:00 it will be ready by 14:00 the next day. Lead times for dry cleaning orders vary and are 24 hours.

Urgent service is available at an additional charge:

If the order (laundry and ironing) is received between 8:00 am and 6:00 pm and returned after 5 hours, the surcharge will be 50%;

If the order (laundry) is received between 8:00 and 18:00 and returned after 2 hours, the surcharge will be 100%;

If the order (ironing) is received from 8:00 to 18:00 and returned after 1 hour, the surcharge is 100%;

If the order (dry cleaning) is received from 8:00 to 18:00 and returned after 6-12 hours, the surcharge is 100%;

The surcharge for a complicated dry cleaning order (difficult stains and complex stains) is 50%.

Our hotel offers only a paid transfer service to any part of the city for guests' use. Prices are available on the website.

If you would like to be met by a driver in a business class car upon arrival, you can add the transfer service when booking online, providing all the necessary information (date, time, flight/train number, phone number). If you want to use the shuttle service during your stay, you must pre-book it at the reception desk.

Two Mercedes-Benz Sprinter or Toyota Hiace business class cars are provided for the transfer.

Early or late transfers are available upon prior agreement with reception and subject to availability. If not available, the reception can order a city cab.

There is a fan-coil system in the entire hotel building, which works for cooling during the warm season (summer) and heating during the cold season (winter). Each room has a fan coil control panel on the wall.

For in-room equipment issues, please contact the reception on 3100. The hotel has a 24-hour technical service, specialists will be able to help with the issue at any time.

The nearest metro station to the hotel is Zvezdnaya, a 15-minute walk away. 

The nearest public transportation stop "Pulkovskoye Shosse, 9" is a 5-minute walk from the hotel.

The reception provides a full range of concierge services. For ticket purchases, table reservations and other requests, please contact reception at any time.

Our hotel has a variety of breakfast options. On the second floor, in the restaurant "DOMINA", breakfast runs from 6:30am to 10:00am on weekdays and from 6:30am to 11:00am on weekends. Breakfast in the restaurant "Danube" takes place from 7:00 am to 10:00 pm on weekdays and from 7:00 am to 11:00 pm on weekends.

STANDARD" breakfast in the "Ladoga" hall on the 2nd floor:

Fresh vegetables, pickles, cheese and meat cuts, fish gastronomy and a wide range of additional dishes in rotation await you on the Swedish line. On a daily basis:

An assortment of hot dishes such as: sausages and chicken nuggets, boiled eggs or scramble, as well as vegetables or steamed rice with vegetables, cottage cheese casserole and oatmeal. We do not forget about a set of vegetarian and fasting dishes. You will be pleased with freshly brewed ground coffee, aromatic teas and fruit juices, which will complement your breakfast along with fresh pastries. And of course, dairy products, yogurt, granola, fruit, a selection of different toppings, and cakes await guests for dessert.

Breakfast in the restaurant "Danube" on the 1st floor:

In the morning, hotel guests will enjoy a wholesome, delicious breakfast at the Danube Restaurant with a wide palette of flavors designed for any guest. Fresh vegetables, pickles, cheese and fish gastronomy, meat cuts and additional dishes in rotation on a daily basis, generously flavored with different types of oils to dress your dishes. A rich assortment of hot entrees features pork, beef sausages, kupatas, wieners in rotation, and potato hashbrowns. Special dishes from vegetables, rice, buckwheat, stuffed mushrooms, ruddy pancakes and cottage cheese casserole are thought over for vegetarians. Additionally, you can also order milk and egg dishes with a choice of different toppings, including alternative milk! You will be pleased with freshly prepared ground coffee, aromatic tea of various flavors and fruit juices, complemented by the widest range of fresh pastries. And of course, no breakfast is complete without dessert - dairy products, yogurt, porridge, muesli, fruit, cakes, pastries and freshly squeezed juices.

To turn in your room, simply hand your card to the reception desk and make sure you have no outstanding bills.

If your accommodation was paid for at the hotel, the receptionist will gladly provide you with a fiscal receipt and invoice for your accommodation and other extras, if any. If your accommodation was paid by invoice from the company, after your check-out, our accounting department sends the closing documents to the address provided or via EDI.

You can leave your review directly in the hotel in the book of reviews and suggestions, or on any online resources that are available to you (Yandex maps, 2gis), as well as on the sites of agencies (Ostrovok, Yandex Travel, etc.).

To book a room you can use our website, where there are always promotional offers and pleasant bonuses. In addition, you can book directly by phone or e-mail.

When booking you can choose the category of the room and indicate in the comments your wishes for the location and equipment of the room.

Your company can pay by reference or by invoice by writing an email to the Reservations Department email.

In our hotel we have the possibility to rent apartments for a long period of time, from a month. Details can be found on the link.

You can book a room for a long term rental through our website, or directly through the reservations department.

The cost of a room per month depends on the room category and starts from 54 000 rubles. Details on the link.

Please contact the sales department by phone or email with any questions regarding event organization and management.